cbajia Frequently Asked Questions

To open an account at cbajia you need an active mobile number, a username and a strong password. The registration process is fully available in English and takes just a few minutes. Make sure you enter accurate details to avoid any issues when withdrawing funds later. For any help, use the 24/7 live chat.

No, only one cbajia account can be opened per mobile number. Creating multiple accounts is a violation of our rules and any such accounts may be closed at any time. Having a single account per player ensures safe and fair gaming for everyone.

On the cbajia Login page, use the "Forgot password?" option and a verification code will be sent to your registered mobile number. Enter the code and set a new password. If you have trouble, contact the 24/7 live chat — our team is always ready to help.

cbajia is for players aged 21 and above only. During registration you confirm that you meet the minimum age of 21. Accounts found to belong to underage users are closed immediately and any deposited funds are returned.

Account verification at cbajia is important to maintain a safe and fair environment. Identity checks may be required especially before large withdrawals. The verification process is straightforward and you will be guided through it via live chat. If your details are accurate it is completed quickly.

Deposits at cbajia via bKash are almost instant — funds are usually credited to your account within a few seconds to 1–2 minutes. If the money does not arrive, take a screenshot of the transaction and let us know via live chat and we will resolve it quickly. The minimum deposit amount is ৳100.

Withdrawals at cbajia are processed in 10 to 45 minutes. bKash, Nagad and Rocket are usually the fastest. Bank transfers may take slightly longer. Once your withdrawal is confirmed you will receive a confirmation message on your mobile.

Yes, Nagad is one of the approved payment methods at cbajia. Depositing via Nagad is fast and easy, just like bKash. The minimum deposit is ৳100 and the minimum withdrawal is ৳500. You can complete transactions easily using the Nagad app or USSD code.

At cbajia the minimum deposit amount across all payment methods (bKash, Nagad, Rocket, bank transfer) is ৳100. The minimum withdrawal amount is ৳500. These limits have been set with Bangladeshi players in mind so that everyone can participate with ease.

cbajia does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket) or bank may apply their own transaction charges — those are determined by the respective provider's policies. For the latest information on charges, contact your payment provider directly.

Log in to your cbajia account, go to the "Withdrawal" section and select Rocket or bank transfer. Submit your request with your account number and the amount. The process is completed within 10–45 minutes. Before withdrawing for the first time, make sure your account number is correct.

At cbajia you can bet on BPL (Bangladesh Premier League) and any other international cricket match. Go to the cricket betting section and choose your preferred match, event (match winner, top batsman, total runs, etc.) and stake. With live betting you can also place bets while the match is in progress. Visit the cricket betting page for more details.

Yes, all slots games at cbajia work smoothly in a mobile browser — no separate app download is needed. You can play directly on both Android and iOS devices using Chrome or Safari. Popular games from PG Soft, Pragmatic Play, JILI and Spribe are available with a full experience on mobile.

RTP (Return to Player) is the long-term average payout percentage of a slots or casino game. For example, a 95% RTP means that on average ৳95 is returned for every ৳100 wagered over a long period — but this is an average figure and each spin is completely random. A higher RTP is theoretically more favorable for the player, but it does not guarantee a win.

The cbajia live casino section features live dealer games from leading providers including Evolution Gaming and Ezugi — live roulette, blackjack, Sic Bo, Baccarat and much more. You get the feel of playing with a real dealer in real time. Live games are also available on mobile.

Spribe's Aviator is a crash-style game. A plane takes off and a multiplier keeps increasing — you need to "cash out" before the plane crashes. The longer you wait, the higher the multiplier grows, but the risk increases too. The game is simple, fast and available at cbajia.

cbajia only runs games from reputable software providers (PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi and others). The games from these providers are tested by independent third parties for RNG (Random Number Generator) compliance. cbajia follows SSL encryption and fair play policies.

Open a new account at cbajia and make your first deposit to get a 100% Welcome Bonus up to ৳5,000. For example, deposit ৳1,000 and you'll receive an extra ৳1,000 bonus, letting you start playing with ৳2,000 in total. To activate the bonus, enter the promo code (if any) before making your deposit.

The wagering requirement for cbajia's welcome bonus is 15x. This means you must bet the bonus amount 15 times before you can withdraw. Example: if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets. Slots or cricket betting — both may count toward meeting this requirement.

Playing and betting regularly at cbajia automatically moves you up through VIP levels. There are four levels — Bronze, Silver, Gold, and Platinum. At Bronze, the weekly cashback is up to 0.2%, and at Platinum it goes up to 0.8%. As you reach higher levels, you unlock exclusive benefits and priority support.

Under the cbajia VIP program, cashback is paid each week at a set rate on your net losses. The rate is 0.4% at Silver, 0.6% at Gold and up to 0.8% at Platinum. Cashback is generally credited to your account every Monday. The higher your level, the more cashback you receive.

The welcome bonus is capped at ৳5,000. So if you deposit ৳12,000, the bonus will be ৳5,000 (since 100% of ৳12,000 would be ৳12,000, but the limit is ৳5,000) — your total balance will be ৳17,000. To get the maximum value from the welcome bonus, depositing ৳5,000 or more is enough.

Yes, cbajia protects all personal and financial information with SSL (Secure Socket Layer) encryption. Our servers are continuously monitored and your data is never sold or shared with third parties. To learn more, read our Privacy Policy.

cbajia places responsible gaming at the highest priority. From your account settings, you can set deposit limits, session time limits, or take a temporary break. If needed, reach out via live chat — our team will help you understand all available options, including self-exclusion. Details: Responsible Gaming.

To activate self-exclusion at cbajia, go to the responsible gaming section in your account settings or submit a request directly via 24/7 live chat. You can have your account closed for a set period (7 days, 30 days, 6 months or permanently). Deposits and betting will not be possible while the exclusion is active.

cbajia's support team is available 24 hours a day, 7 days a week in Bengali via live chat. You'll find the live chat button on any page of the website. You can also reach us by email: [email protected]. Responses usually don't take long.

cbajia offers several responsible gaming tools: daily or weekly deposit limits, loss limits, session reminders, cooling-off periods and permanent self-exclusion. These tools help you stay in control. Remember, gaming is for entertainment — it should not be seen as a source of income.

cbajia is for players aged 21 and above only. Age is verified during registration and identity documents may be requested if needed. If there are underage members in your household, it is recommended to use parental control software on your device. Accounts suspected of belonging to underage users are closed immediately.