cbajia Privacy Policy

By using cbajia's ("we", "us", "platform") website and services, you agree to the terms described in this privacy policy. This document explains what types of information we collect, why we collect it, how it is used, and what rights you have over your information. We believe that a secure gaming environment can only be built on transparency and trust.

This privacy policy should be read together with cbajia's Terms and Conditions and Responsible Gaming Policy. Any changes to this policy will be updated on this page and the "Last Updated" date will change accordingly.

1. Information We Collect

We collect various types of information when you register an account and use services on cbajia. This information is divided into two main categories — what you provide directly and what is collected automatically while you use the service.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment details such as bKash number, Nagad number, Rocket number, or bank account details
• Account login credentials (username and password)
• Any information or messages provided when contacting support

1.2 Automatically Collected Information

• IP address and device type (mobile / desktop)
• Browser type and version
• Session duration and page visit history
• Information collected through cookies and similar tracking technologies
• Game play history, bet amounts, and transaction records
• Login and logout times on our platform

1.3 Information Received from Third Parties

In certain cases, for the purpose of identity verification and fraud prevention, we may receive information from trusted third-party verification services. This information is used solely to confirm your identity.

2. Why We Use Your Information

cbajia uses collected information for specific and legitimate purposes. The reasons for using your information are listed below:

We never sell your information to third parties. Ensuring your privacy is one of our core responsibilities.

3. Data Storage and Security

cbajia uses industry-standard security technology to protect your information. Our security measures include:

• SSL (Secure Socket Layer) Encryption — all data transmission between your browser and our servers is encrypted.
• Database Encryption — stored sensitive information is always kept in an encrypted state.
• Two-Factor Authentication — the option to add an extra layer of security to your account.
• Regular Security Audits — our systems are regularly tested by third-party experts.
• Access Controls — only authorised staff can access the information they need.

Data Retention Period: To meet legal obligations and resolve disputes, we may retain certain information for a defined period even after an account is closed. Once that period has passed, the information is securely deleted.

4. Cookie Policy

cbajia uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help our platform function more effectively.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. The site cannot function properly without these.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help monitor site usage and improve service quality.

You can control cookies by changing your browser settings. Please note that disabling cookies may limit some features of the platform.

5. Sharing Information with Third Parties

cbajia does not sell your personal information to third parties. However, certain information may be shared in the following limited circumstances:

• Payment Processors: Only the information needed to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and banks.
• Identity Verification Services: With trusted verification partners to complete the KYC (Know Your Customer) process.
• Legal Obligations: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: With relevant authorities to prevent financial crime.
• Business Transfers: In the event of a company merger or acquisition, however the new owner will be bound to comply with the terms of this privacy policy.

We engage any third-party service providers under strict confidentiality agreements and they may only use the information for specified purposes.

6. Your Rights

As a cbajia user, you have the following rights over your personal information:

• Right of Access: You have the right to know what information we hold about you and to receive a copy of that information.
• Right to Rectification: You have the right to request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you have the right to request deletion of your information, however complete deletion may not be possible where legal obligations exist.
• Right to Object to Processing: You have the right to object to the processing of your information for specific purposes.
• Data Portability: You have the right to request your information in a structured, machine-readable format.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time to stop the processing of information provided on the basis of consent.

To exercise these rights, please contact us at the address listed in the "Contact" section below. We will process your request within a reasonable time.

7. Protection of Minors' Information

cbajia strictly does not provide services to anyone under the age of 21. We do not intentionally collect any information from minors. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify our support team immediately.

8. International Data Transfers

cbajia's servers and infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it will remain protected in accordance with the standards of this privacy policy. We use industry-standard encryption and security protocols for international data transfers.

9. Responsible Gaming and Data Use

We monitor information related to your gaming behaviour as part of our responsible gaming programme. The purpose is to identify potentially problematic gaming behaviour and provide timely support. This monitoring is done with your wellbeing in mind and this information is never used for marketing or profit purposes. To learn more about responsible gaming, visit our Responsible Gaming page.

10. Changes to This Policy

cbajia may update this privacy policy from time to time. For any significant changes, we will notify you through your registered contact details and update the "Last Updated" date on this page. Continued use of the platform after changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

11. Contact

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact us in the following ways:

This privacy policy applies to all services and products of cbajia.cam. To view our other policies, visit the Terms and Conditions and FAQ pages.